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Microsoft recently (late 2004) announced that support for Windows XP RTM has ended. “RTM” in this case means “Release To Manufacturing”, a fancy way to describe the original Windows XP software.

What this means is that you will no longer be able to obtain patches and fixes for the original release of Windows XP, if you are still running it. If you have a problem, you’re stuck. Even paying for support will not help you. Now what?

The good news is that you are probably NOT running the RTM version of Windows XP. Most modern computers are delivered with “Windows XP with Service Pack 1” (also known as SP1). You might have Service Pack 1A, instead of SP1 in some cases. It’s also easy to obtain Service Pack 2, the latest update to Windows. These revisions of Windows are still supported at the time of this article.

If you don’t have the latest Service Pack, and you work for a large organization, it might be that the computer administrators at your company have their own plan for rolling out computer changes.

Want to continue to receive security and other updates? Make sure you have the right Service Pack installed.

Please note: Any trademarks and trade names of others mentioned in this message are the property of their owners, and not Stoney Hill Associates, LLC. We respect the intellectual property of others. The information provided is believed to be reliable, but we cannot guarantee that the procedures and information given here will work correctly for your specific situation.

 

If you would like help with a computer or software problem you face, contact us. Send an email to request@stoneyhillassociates.com.

 

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